Privacy Policy
Last updated: November 4, 2026
SMS Text Messaging & A2P 10DLC Consent
YJ&B Lawn Maintenance Inc. may use SMS text messaging to communicate appointment reminders, service updates, and promotional offers. By providing your phone number and opting in, you consent to receive recurring automated and non-automated messages. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP. We do not sell or share your mobile information with third parties for marketing purposes.
1. Introduction
YJ&B Lawn Maintenance Inc. ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our landscaping services. Please review this policy carefully to understand our practices regarding your personal information.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and property address when you request an estimate or schedule service.
- Service Information: Property details, service history, photographs of your property, and billing information.
- Communication Data: Records of phone calls, text messages, emails, and form submissions.
- Technical Data: IP address, browser type, device information, and website usage analytics.
3. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and deliver landscaping services.
- Send appointment reminders and service confirmations via SMS or email.
- Respond to inquiries, quotes, and customer support requests.
- Process payments and maintain billing records.
- Send promotional offers and service updates (with your consent).
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our rights.
4. SMS Text Messaging Practices (A2P 10DLC Compliance)
As part of our commitment to transparent communication, the following terms apply to any SMS text messaging we send:
- Opt-in: You opt in to receive SMS messages by providing your mobile number through our estimate form, by phone, or by checking a consent box. Consent is not a condition of purchase.
- Message frequency: Message frequency varies based on your service schedule and interactions with us (typically 1–8 messages per month).
- Opt-out: You may cancel SMS communications at any time by replying STOP to any text message. You will receive a confirmation message. You are responsible for any message and data rates charged by your mobile carrier.
- Help: Reply HELP at any time for assistance, or call us at (561) 983-3258.
- Carriers: We are not liable for delayed or undelivered messages caused by your mobile carrier.
- No sharing: We will not sell or share your mobile information with third parties or affiliates for marketing purposes.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operating our business (e.g., payment processors, SMS platforms, scheduling software), bound by confidentiality obligations.
- Legal Compliance: When required by law, court order, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to this policy.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of marketing communications, including SMS.
- Withdraw consent at any time.
To exercise these rights, contact us using the information below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.
10. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user preferences. You can configure your browser to refuse cookies, though some features may not function properly.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
